We accept payment via all major channels, including Cash on Delivery, Debit/Credit Card, Bank Transfers, Jazzcash, Easypaisa, Nayapay, Payoneer, and more. Choose the payment method that is most convenient for you during checkout.

For returns or refunds, please contact our Customer Services Representative at info@electrotrendz.com. Our team will guide you through the process and assist you with any queries or concerns you may have.

Yes, we strive to ensure that the products depicted in our pictures accurately represent the items you will receive. However, slight variations may occur due to factors such as lighting and screen resolution.

We regularly update our inventory to ensure availability of our products. If an item is labeled as out of stock, please check back later or contact us for more information on restocking timelines.

Once your order has been shipped, you will receive a tracking ID via email or SMS. Keep this tracking ID handy during the delivery process and track your order directly on the Leopards Courier website or through their customer service hotline.

We charge delivery charges of Rs. 250 in advance upon order confirmation to ensure that the customer is genuine and committed to purchasing the product. This helps us maintain the integrity of our business and ensures that our resources are allocated efficiently. By collecting delivery charges upfront, we can verify the authenticity of orders and prevent fraudulent transactions.

It's important to note that delivering orders involves significant costs, including transportation, packaging, and handling expenses. These costs are incurred regardless of whether the customer ultimately accepts or refuses the parcel. By charging delivery charges in advance, we can offset some of these expenses and ensure that our business remains financially sustainable.

Additionally, charging delivery charges upfront serves as a deterrent against fake or frivolous orders. In cases where a customer refuses the parcel upon delivery, the company incurs additional expenses such as penalty charges and fuel surcharges from the courier service provider. These costs can significantly impact our business operations and profitability.

We value our customers and strive to provide them with exceptional service. By charging delivery charges in advance, we can ensure that our customers receive their orders in a timely manner and that our business remains viable and sustainable in the long run.

We appreciate your understanding and cooperation in this matter, as it enables us to continue offering top-of-the-line products and services to our valued customers.